Privacy Policy

Last updated: January 2026

HOOSIER METAL LLC (“Company,” “we,” “our,” or “us”) values your privacy and is dedicated to protecting your personal information. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or contact us about our metal fabrication, industrial manufacturing, welding, machining, consulting and related professional services.

This is an information and inquiry site only. We do not sell goods, products or services from this website and we do not process orders, pricing, transactions, payment or shipping on line. Any services offered, or inferred – in addition to time – are the choice of consenting adults and a private matter to be agreed between each party.

This Privacy Policy is only applicable to personal information that we collect through this website and directly from you.

Scope

This Privacy policy applies to visitors to our website, and those who fill in contact or quote request forms as well as those who contact us by phone or email. It is applicable to a potential patients, existing patients and all business contacts.

This Privacy Policy does not apply to third-party websites or services, and a third party’s collection of your information will be subject to their own privacy policies, if any.

Information We Collect

We only collect the information we need to: run our business; answer your questions; keep in touch with our customers; and provide professional services. We do not gather needless or sensitive personal information on purpose.

Information that you provide directly may include your name, company name, email address and telephone number as well as details about the project in which are seeking our Services, including time frames requested for performance of such services or the location where we will be performing services at your request and support services requested. You can choose not to provide this information, but we may require it in order to prepare a quote or to respond fully.

When you phone us or email/contact us via the website, we may keep a record of your contact details with their details (such as date and time of calling / emailing), subject matter of call and/or email and any notes that is necessary to help support you. Please note that we only use this information for customer service, scheduling or operational purposes.

When you visit the website, some kind of technical information will be collected automatically. Most or all of this can be information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services. This information is used by us to ensure that the Website remains compatible with the most popular browsers and operating systems, and for troubleshooting purposes. This information does not, generally, identify you directly.

In addition, we may use third-party analytics or service providers that provide us with statistics and other information about visitors to this Website. We use these cookies to enhance our website, improve your experience and provide you with tailored information about our services.

How We Collect Information

We gather information when you contact or make a request to us through a contact/inquiry form, quote or consultation request, e-mail or phone call, submitting documents and as you navigate to browse the website.

This website does not accept payments or perform transactions and therefore we never collect payment card numbers, bank account information or billing information.

How We Use Information

We collect personal information for legitimate business purposes. Respond to inquiries, prepare estimates or proposals, communicate about projects or services, schedule consultations or work, deliver requested services, keep records internally, improve website reliability and performance; protect against fraud or unauthorized activity; assert legal claims; comply with contractual obligations; enforce contractual rights and laws.

We do not sell personal information. We do not share personal information with third-parties for their marketing or promotional uses.

Legal Basis for Processing

When required by the laws applicable to you, we process personal information based on consent, taking steps at your request prior to entering into a service agreement, our legitimate business interests (including the exercise or defence of legal claims) in conducting and managing our business or relation with users, and/or compliance with law.

Sharing and Disclosure

We do not sell, rent or trade personal information.

We may also disclose such information to service providers who perform services on our behalf (such as web hosting providers, IT and technical support vendors, email or communication platforms or analytics vendors). These service providers may have access to personal information needed to perform their functions, but are not permitted to share any personally identifiable information to other third-party for other purposes, as provided in this Privacy Policy.

We will make such information available to third parties who are the subject of lawful government requests, or as otherwise legally required.

Transfer of your Info If our commercial enterprise is involved in a merger, acquisition, restructuring or sale of assets, information may be transferred as part of that transaction though appropriate safeguards are maintained.

Data Retention

We only keep personal information as long as it is reasonably necessary to fulfil the purposes for which it got collected; including to respond to any questions, address issues, resolve disputes, troubleshoot problems and provide services. When the information is no longer required, we dispose of it in a secure manner.

Data Security

We have put in place reasonable administrative, technical and physical measures in an effort to help safeguard personal information against unauthorized access, disclosure or use. Such measures can include secure hosting, encrypted web connection, controlled internal access and data monitoring. Of course, no system can ever be perfectly secure.

Your Privacy Rights

You may have some rights under applicable law with respect to your personal information. These may include requesting access, requesting correction of your Personal Information where incorrect or out-of-date, or deletion of your Personal Information, In certain circumstances you may also request restriction on the further processing of your Personal Information, or withdraw your consent to our use and processing of your Personal Information (which will not have any effect on the lawfulness of any processing that occurred before such withdrawal).

You may pursue any of these rights by contacting us as provided below. We also may take steps to verify your identity before fulfilling any such request.

California Residents Notice

If you reside in California, you may have certain additional rights under California privacy laws. These rights may include a right to know what categories of personal information we collect, request access to specific information, and request modification or deletion and the right to opt out of certain data sharing.

We do not market personal information.

You can make a request using the contact details below, and we may ask you to verify your identity before responding.

Children’s Privacy

Our site and services have been designed for business and professional use. We do not knowingly store or collect the personal information of children under 13 years of age. If we become aware of such information, we will delete it immediately.

Third-Party Links

Links Our site may contain links to external sites or third parties. These other sites are independent from us and may not be under our control. We are not responsible for the content or practices of any linked third party sites even if they make available on the Service. We recommend you read their own privacy policies, if you would like to know how these other organisations use personal information.

Changes to This Policy

We may periodically amend this Privacy Policy in our sole discretion to reflect changes in our practices and service offerings. The revised version will be posted on this page and will have a new Effective Date. Use of the website after any changes are implemented constitutes acceptance of the modified policy.

Contact Information

If you have questions or requests of a privacy nature, please use the following contact link:

HOOSIER METAL LLC
Address: 0164 W Greenlawn Dr, La Porte, IN, 46350 – 8045, USA
Phone: +1 (929) 338-3668
Email: contact@hoosiermetal.com

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